Changes to ranks & immigration

For a long period of time, applications for citizenship have only been approved by an [Admin] or higher. In addition, the performing of background checks was outsourced to the DIU which was not very consistent in ensuring all applications got processed as DIU members were not notified of new citizenship applications. This often leads to delayed processing as not all members of staff are always around to process the applications.

In an effort to improve processing time and streamline the process, we will be reorganizing the roles & responsibilities for members of staff. To summarize, Helpers will now be tasked to perform background checks and Moderators will now be given the authority to approve and promote prospective citizens.

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Introducing administrative days

Application & enforcement galore

Gardellia applications, architect applications, helper applications even worldedit permissions applications!? What the fu–

WolvHaven has many different application forms available for players to apply to gain access to specific areas within the server. Many of these applications have varied processing timeframes – leading to messy processing and a lack of the ability to track the processing rate of such applications.

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Transforming WolvHaven

WolvHaven has been around for over 5 years. Since its beginnings as a private minecraft server, it has evolved into something so much more.

Never was it envisioned that a community would develop around this server; and never was it envisioned that it’d get the attention it has today.

Over the years, WolvHaven has developed many different systems for use within the server. Administrative processes change, so does the server experience; introducing new things and retiring some along the way.

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Changes to server access

Hello! WolvHaven has always enjoyed the continued support of all of our members and we are very appreciative of that. However, the time has come WolvHaven to start to find new sources of income in order to stay online.

As a result, we, therefore, regret to announce that we will be charging a recurring fee for access to WolvHaven. All money collected from the fees will go directly to keeping our server online and further perks will be given to paying members.

Apart from that, we will also be announcing a brand new rank system but more on that later. Let’s get on with what most of you are wondering; what are the fees?

Fees and details

Standard Access Local WolvHavener

US$6.99 for 1 month

That’s US$6.99 a month!

US$13.37 for 3 months

That’s US$4.46 a month!

US$42.00 for 12 months

That’s US$3.50 a month!

  • Access to WolvHaven
  • Gardellia Build Access
  • Access to /tpa and all other VIP commands
  • Access to all existing Donor commands
  • Access to WolvHaven
  • All perks of the Standard Access Package
  • A [Local] tag
  •  Access to WolvHaven
  • All perks of Standard access and Local package
  • A [WolvHavener] tag
  • Access to additional cool fancy effects

*All members of staff will receive access for free

New rank system

As we are now charging for access to WolvHaven, we will be revising the ranks on the server. The new ranks are as follows

Rank Name Description of rank
[Guest] Default rank; for those on trial
[Member] Given to those who purchase the standard access package
[Local] Given to those who purchase the local package
[WolvHavener] Given to those who purchase the wolvhavener package
[Architect] Earnt through applying for the architect rank
[Helper] Earnt through helper applicaton or staff selection
[Moderator] Earnt through staff selection
[Admin]/[Owner] Earnt through staff selection

 

What about new citizens?

We will be revising the immigration process in order to ensure that newcomers do not waste their money to come onto a server which they will have close to no access to.

The rules test and background checks will be carried out before the new member can purchase a package. The purchasing of server access will only be available upon passing the tests.

Prospective members may wish to “trial” the server before deciding on buying server access. Therefore, we will allowing all newbies to join the server only for a week as a “trial” access period. However, they will only be given the [Guest] rank – the equivalent of the current tourist rank.

When will this take effect?

These changes are expected to take effect starting 1 June 2018. This means that the last day WolvHaven access will be open for all is on 31st May 2018.

All citizens are encouraged to purchase their access passes before 25 May 2018 to ensure a smooth transition into the new membership model and to ensure that they are added into the server whitelist when we close off to the public come 1 June 2018 at 00 00 hrs UTC.

For those who are unable to purchase the server access, we thank you for your support thus far and hope to be able to see you again when and if you do purhase access to WolvHaven and if you believed everything you have been reading so far, well let me remind you that it is the 1st of April and all of this is just an april fools joke. HAPPY APRIL FOOLS!

New Elevator Plugin

Introducing the new Elevator Plugin!

Hello WolvHaveners! When we upgraded to Minecraft 1.12.1, we included an advisory for members to refrain from using EasyElevator as the plugin was not updated in a long time and could stop working after a certain point of time. We also expressed our interest in finding a potential replacement plugin and we have recently stumbled upon a promising plugin suggestion, sent by telegram from our friends over at Epsilon.

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Let’s Talk: Backseat Moderating

1 January 2018 – Let’s Talk: Backseat Moderation

 

WolvHaven has been running for over 6 years and has seen many people come and go. However, in recent years, a new phenomenon has landed on our shores and has remained etched in our community – backseat moderating.

Backseat Disruptive & Substandard Moderating (BDSM/Backseat Moderating) and how it hurts the server

Let’s all admit it. Some WolvHaveners have a serious problem. It’s called Backseat Disruptive & Substandard Moderation. In this post, we will discuss what backseat moderating is, why you should not participate in it and the implications it may have on you if you do participate.

  • What is backseat moderating?
  • Why is backseat moderating so bad?
  • Examples of backseat moderation
  • Implications for engaging in backseat moderation
  • What do I do when I see someone breaking the rules?
  • What do I do if I feel a member of staff could have handled a situation better?

What is backseat moderating?

Backseat moderating is the act of trying to police anyone anywhere on WolvHaven (Server, Discord, Forums etc.) when one is not a member of staff.

For example:
2 Players are having an argument and a 3rd party comes along and tells one player that they will be banned and/or threatens to report one of them to staff. What the 3rd party has just done is backseat moderate.

Why is backseat moderating so bad?

There are several reasons why backseat moderation is so bad, but here are the 3 main reasons.

  • Spread of misinformation
    As the people who are backseat moderating are not members of staff, they may not give off accurate information. A person backseat moderating may exaggerate the punishments for a certain offence and/or state that the person is violating the rules, when he is in fact not. This results in the spreading of misinformation and could potentially result in more people breaking certain rules. This inaccurate accusation may also result in disharmony between members.
  • It can further escalate situations
    Staff are given specific protocols to follow when handling disputes between players and/or cases. If a backseat moderator jumps into a fight between 2 players in an attempt to moderate it, he or she may make comments which could form a way of bias against another player. This can result in the other player feeling that he or she is being treated unfairly, leading to more commotion and fighting.
  • It is annoying and is rarely adhered to
    Advice given by backseat moderators is rarely heeded to and is rather annoying. When one backseat moderates, the offenders rarely take the advice seriously as the person is not a member of staff and does not have the authority. Excessive backseat moderating also gets on others’ nerves as it goes to show that one is unable to mind his or her own business and is trying to act above his or her own authority.

Ultimately, it leads to a server experience that is worse for all eventually.

What are some examples of backseat moderating?

Examples of backseat moderating include but are not limited to:

  • Talking about punishing others
    E.g. You are getting banned for this!
  • Giving opinions on how to settle a dispute between 2 or more players
    E.g. The both of you should just destroy each others’ towns and leave the server
  • Threatening to report an individual to staff
    E.g. I will report you if you say that again!
  • Telling staff your opinion on what they should do while they are handling the situation
    E.g. I think you can’t do your job properly. You should be…
  • Asking members of staff to punish someone in a certain way
    E.g. I think you should give him a double warning
  • Attempt to “bring justice” by taking sides in a dispute
    E.g. Please XXX, nobody likes you anyway and everybody here finds you damn annoying. Stop trying to justify everything you do wrong. The other person is obviously in the right and you, in the wrong!
  • Exercising force/authority on someone when you are not in a position to do so
    E.g. Commenting on a courtroom case in the forums

Some real examples of backseat moderation

(Click the images to view a larger size without leaving the page. New website feature woohoo!)

Implications for backseat moderating

As mentioned earlier on, backseat moderating not only complicates the job of staff but can also spread misinformation, increase tensions, and escalate situations.

Backseat moderating is against the rules!

If you insist on backseat moderating, you may very well be awarded an official warning, or even a ban.

If you think you know the rules well and have what it takes, apply for [Helper]. If we see you have potential, you can be added to our ranks as a [Helper], perform well, and you might be promoted to [Mod].

 

So what do I do when I see a player breaking the rules?

DO DO NOT
  • Check the rules to see if the player is indeed breaking a rule
  • Remind the player POLITELY that they are breaking the rules
  • If they continue, report it to staff via #helpop in discord or posting it in the courtroom section of the forums
  • DM an admin if you think staff mishandled a situation
  • Comment if unsure about the rule
  • Threaten to report to staff
  • Assume the punishment for the player (Example: You are getting banned/warned.)
  • Attempt to “bring justice” by saying who is right and who is wrong in a dispute between 2 players
  • Act above authority (Example: You will be blacklisted from applying for architect)
  • Tell staff how they should do their job while they are handling the situation (Example: Oi mod, you should give him a ban, stop trying to resolve it)

What if I feel like the way a member of staff could have handled something better?

We believe there is a time and a place for everything. This applies to providing feedback on members of staff. Nudging in while a member of staff is trying to handle the situation not only annoys the member of staff, it is also a form of backseat moderation as discussed earlier.

If you believe that a member of staff could have performed better in a situation, you may always approach the member of staff nicely in Direct Messages.

However, if you feel it is better, you may always approach SilverWolv to provide feedback.

When providing feedback, please keep it constructive. We want to improve the server experience for everyone; sending us insults or cocky feedback is probably not going to help. Tell us what you would do instead to handle the situation and if we find that your suggestion is better, we will forward it to the staff member respectively to improve on.

To Summarize…

Second claims for Gardellians

From 2 January 2018, all Gardellians will be entitled to having a second claim.

To Summarize:

  • You must have an existing claim that is over 250m in radius from the city centre
  • You can only have 1 mainline station claim, but are allowed to have 2 that are out of reach of the gardellia station claim
  • Be considerate – make your second claims architecturally different; not make carbon copies of cities
  • Remember to follow the Gardellia claiming rules

Changes to verbal warnings 2018

Let’s start 2018 by setting things right. With effect from 1 January 2018, some changes will be made to verbal warnings for veteran players on the server.

Staff have noticed that players – especially the veterans have been breaking the rules at a higher frequency since 2017. This is largely due to the leniency that is offered to players who are ranked citizen and above, leading to many thinking that they will always be able to get away with breaking the rules. We want to put a stop to this and we also expect our veteran players to display a standard fit for veterans.

Happy new year. Let’s work towards a better, more welcoming community for all.