Appeals

All information pertaining to penalties, warnings & appeal processes can be found here

Types of Penalties

When an infraction of the server rules has been made, and moderation action is required, server staff may penalize offenders with the following:

Warnings

  • Verbal — A reminder it is breaking the rules
  • Official — Official record that remains active for 2 months from date of issue
  • Permanent — Similar to official warnings, but stays active until successfully appealed

Accumulation of 3 active warnings will lead to a 1 week temporary ban, with an additional 1 week per active warning above 3.

Bans

  • Temporary — Any temporary ban in excess of 31 days is upgraded to an appealable permanent ban.
  • Permanent — Remains in place till successfully appealed.
  • Permanent (Unappealable) — Cannot be appealed. Downgraded to appealable permanent bans 6 months from the date of issue.

Demotions & Confiscations

  • Demotion — Removal of rank or privileges
  • Confiscations — Forced removal or transfer of property

Fines

  • Monetary Fine — Reduction of in-game economy balance
  • Imprisonment — Terms must be served in-game

Appeal Process

Penalty Issued

Notice will be given to you for an issued penalty

24h Cooldown

Wait for 24hrs before appealing

Submit Appeal Form

Submit the appeal form with reasoning or reflections

Appeal Outcome

Staff will notify you of your appeal outcome if successful

Tips for Successful Appeal

  • Show Understanding — Showing understanding and acknowledging the mistake or offense leads to a higher chance of appeal acceptance. If unsure, of the reason, feel free to ask a member of staff.
  • Your track record matters — Having multiple past offenses result in a lower chance of acceptance. You are advised to take a month or two to reflect, then appeal again.
  • Appeal when appropriate — 24 hours from the time of issue for all penalties, except unappealable permanent bans where the earliest appeal should be considered 6 months from the time of issue.
  • Hostile Behavior won't get you anywhere — Making threats, using insults, name-calling will not result in acceptance. Please ensure that your language is not in a demeaning/demanding tone.
  • Sincerity matters — Be sincere in your appeal, don't do it "for the sake of doing it".
  • Accept and move on — If your appeal is rejected, appeal again after a month or stipulated time period.

Appeal Form

Please use the following form to submit your appeal

Submit an appeal ↗